Thursday, 21 April 2016

Cycle Tech Oldham Bike Shop Up For Business Award,

A local bike repair business which started out of a van has now been nominated as Young Business of the Year in the Oldham Business Awards.  
Owner Paul Smith opened his bicycle repair business, Cycle Tech, over 18 months ago, after the former HGV mechanic gave up a job in the vehicle recovery industry.
Smith plans to expand the business into other areas around Greater Manchester, offering nationwide suspension repairs through Suspension Tech UK and selling electric bikes.

"I was very surprised to be nominated as I feel like I just have a small bike shop, but once it had sunk in I felt like I had achieved something and it felt good to be noticed - proud of my shop! I joined Cycle Tech UK working out of a van back in June 2014, then set up a workshop at home before opening my shop a year later".
"I like to think that my business combines the latest internet-based technology (such as online bookings and an online shop) along with the values of a traditional bike shop."
Smith is also a team member for Mountain Rescue and is currently training to do the 90K Tour of the Mountain Rescue Bases in the Peak District. The Cycle Tech owner is also plotting LEJoG next year. He'll learn whether he has been successful at the Oldham Business Awards ceremony in May.

Sunday, 10 April 2016

12 Lessons To Learn From Highly Successful People

Thinking of setting up a small business

This is a short post that I share with your from the Blogger "LUMINITA D. SAVIUC" who writes about our purpose in life, challenges and how to be happy!
“The whole secret of a successful life is to find out what is one’s destiny to do, and then do it.”~ Henry Ford.
We can learn from others and something I have noticed is that successful people's way of living have no excuses but have a way of living to..................................... 
1. No Dream Is Too Big
2. Listen to your heart and intuition
3. Seek balance
4. Pay little attention to the naysayers
5. Take the path less travelled
6. Gratitude attracts more of the things you want in life
7. Success is a state of mind
8. You don’t have to know everything
9. Be present in all that you do
10. You already have enough
11. Giving is receiving
12. Stay humble

Read the full article:

Just Start Your Business:

The first thing to do is simply decide to take action in order to have the things you want in your life.

Saturday, 9 April 2016

Rozone Parts Washers - Mobile Smartwasher

 The “Smart Washer” is designed as an alternative to Mineral Spirit based solvent cleaners and other “sink on a drum” type units, with advantages relating to:
  • Environmental Issues 
  • Health and Safety requirements 
  • Operating costs. 
Environmental advantages: Relating to the Smartwasher are significant. The bio-remediating technology is well proven, and the Smartwasher product emits no VOCs, also avoiding the problem of weekly or monthly generation of significant quantities of hazardous fluid waste which must then be taken off site.
Health and Safety Advantages: The pH neutral cleaning fluid is Non-flammable, non-caustic and of lower risk than solvent based materials if in contact with skin etc. Requirements for PPE and risk assessment are lower for the Smartwasher than some other solvent based cleaners. Expenditure on PPE and other items can be significantly reduced.
Cost Advantages: The running costs of the units in use at a wide selection of sites have consistently proved lower than those of traditional solvent based cleaners. In addition, the nature of the cleaning medium means reduced expenditure on personal protective equipment, risk assessment procedures, waste transportation and disposal and many other areas.
Rozone, a leader in cleaning solutions, has launched the PCS100 Benchtop Parts Cleaner.
The Mobile Bench Smartwasher

Call Rozone 0121 526 8181or view website


Friday, 8 April 2016

Business to Consumer - Direct Online Bike Sales & With Customer Care

When I started Cycle Tech in 2007, I soon was telling myself it would only be a matter of time; that our mobile services would greatly be required, inline with the rapidly growing on-line sale of new bicycles, that cyclist who brought on-line, where requiring bicycles assembling correctly, riders error or putting right after customer "having a go".

Business to Consumer - Direct Online Bike Sales

Having all new bicycles assembled correctly, reduces warranty returns, the brand being bad named and the worst scenario  customer asking for a refund.
It also gives the owner a better riding experience, as their bicycle would be set up correctly and shown how to use the gears.

Shopping 24/7 online is normal for many cyclists, not just looking for bargains, the latest news and to find a service provider.


Customer Service With Care Can Not Be Brought On-line 
"To keep a customer demands, as much skill to win one"

  • Mobile service generates cash for the business in several ways - not just the actual service, but also though spare parts, maintenance, repairs, teaching, consumables, accessories, rental and sales leads.
  • Its a huge part of our mobile business - more then 80% of revenues are generated from on-site service.
  • Mobile service income is much more stable then bike sales and provides income base for our business; not just now but for several years, hence which helps forward planning.
  • It provides some competitive advantage for Cycle Tech UK's Network.
Our Experience, Network & Branding With Customer Service

"Research shows that we all make decisions based on emotions as much as a careful cost-benefit analysis"
  • A moment of truth is that the contact with a customer and a Cycle Technician that gives the customer an opportunity to form an impression about our business.
  • A positive experience - customers increased their value to our business by purchasing more products, repeat business and telling their friends.
  • The success ultimately depends the depth of customer relationships and translating the resulting loyalty into higher sales of service and goods.
  • Cycle Tech UK believe that personal contacts are always the most efficient.
  • We interact with and develop close relationships with our customers.
  • Our branding is highly recognised and we do what it says on the tin.
What does the customer value?
"The customers expect the best from our group and our objective is to consistently deliver high-quality service"
  • Good service technician who is knowledgeable.
  • The service carried our by local service technician.
  • Always reliable.
  • The attraction of being efficient and prompt. 
  • Really good relationship with all service technicians and support staff.  
  • Technicians always courteous and professional.
  • Speedy response to call out.
  • Technicians always courteous and professional.
  • Excellent communications.
  • Good to deal with.
  • Hassle free.
  • On time.
  • Good adherence to onsite standards.
And the same applies when it goes wrong................
  • Slap-dash service.
  • Incompetent technicians.
  • Excessive service costs.
  • Failure to replay to communications.
  • Poor service levels.

If you want the freedom of being your own boss but with the support of a national network, working in one of the fastest growing leisure sectors please do get in touch with Martin Wilkins at for an information brochure.

All ready a mobile bike business? Then join our Facebook Group - Cycle Network for national coverage of cycle assemble and service support. We can direct customer looking for your services.