Saturday, 7 June 2014

Finding A Good Bicycle Mechanic

Good mechanics take their time with customer’s bikes, they do not rush procedures and they make sure to preform each step carefully. That means they will not be able to handle large number of customers. Good mechanics also get good referrals because they do an excellent job and make people feel good. Their diary quickly fill's up, since there are few good mechanics. Solo mechanics do not over book in jobs per day as they are not rushing from one customer to the next. Good mechanics care about the customer’s bike, you will be able to feel it when you ride your bike. 
Beyond good mechanics there are great mechanics, yet even they can make mistakes, they are human and bicycle mechanics is an art where it may take several visits to perform certain procedures. 
In the confines of a profession a professional mechanic may preform certain procedures very well, yet not excel at others. For example one mechanic might be brilliant working with Campagnolo, while another working on suspension and another might be good at repairing wheels.    
A good mechanic will advise, keep the customer informed and make any recommendations. To minimize any issues and fix your bike first time, a mechanic requires the customer to be present, especially if a new customer, to talk though work required, to be able to diagnose any symptoms and authorise any work that requires new parts or stripping down for further investigation.
Good mechanics will also have product knowledge and trade accounts with main suppliers they can turn to. They will be qualified to the industry standard, have liability insurance, correct tools and  have stock of good quality parts suitable for your bike.

From Alf Webb @ The Bike Inn:

Bad mechanics; They will often offer comments such as: "See how that goes" "It needs bedding in" "I think it's OK now" "Let me know if you have any more problems" In other words he did not really know - he's just hoping! See full article here..........

A list of approved bicycle mechanics can be found HERE 
Disclaimer:  As with any business always call the mechanic directly, check their website and ask that they are qualified to the industry standard, have liability insurance and that you feel happy with them working on your bike.

You may also like to read: Worn chain, care and derailleur gear problems PAGE 

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