Tuesday, 17 June 2014

High Wycombe Entreprenur Celebrates 35th Franchise

High Wycombe based entrepreneur Martin Wilkins, is celebrating the 35th UK franchise of his mobile bicycle service and repair company "Cycle Tech UK". Just four and half years after setting up the company as a franchise, Mark Fairhall of Cycle Tech Shropshire is the latest and 35th Cycle Tech UK franchise, joining 34 others spanning Britain from Glasgow through Snowdonia to Eastbourne.

A car mechanic by trade Martin returned to his first love "bicycles" in January 2008 when at the height of the global recession he set up Cycle Tech with no intention of starting a franchise and within 2 years the first franchise Cameron McAdam of Cycle Tech Glasgow joined Cycle Tech to meet the growing demand for high quality, service, repair of bikes of all types, visiting customers at their homes or workplace. Cycle Tech UK was born and now provides maintenance services for companies including Canyon Bikes UK, Active Cycling projects, Coventry City Council and for the RAF.

Success breeds success 
Why Cycle Tech UK "The national network of mobile bicycle specialists" has been very successful in business;
  1. By having a group support network of cycle mechanics
  2. Offering customers great value by focusing on customer care 
  3. Ease of service by visiting the customer at their home or work place.
Customer care is a must in any service business, by offering an onsite service where the cycle technician can talk direct with the customer, offer a bike wash, bike setup to rider and by giving the bike a road test after service/repair work, along with offering advice to customers individual needs, minimises any issues that may arise. I often get comments back from customers saying they really did not expect this sort of great service. Which in a way, is very sad for the bicycle service industry as a whole.

Two mobile bike business have now moved in to shops; Cycle Tech Snowdonia after only 1 year as a mobile outfit and Cycle Tech Eastbourne after 2 years of offering mobile service. And they also still offer pickup and delivery, as they find this service has great value.

Commenting on the company’s rapid growth, Martin said;
“It’s been a tough six and half years but the rapid growth of the company has been built on a winning combination of expert mechanics providing top customer service to riders of all ages. We've built bikes brought onlinecomplete bespoke bike builds for individuals, serviced all types of bikes for Mums and families up and down the country. We've also introduced home mechanical classes for customers to maintain their own bikes and provided cycle maintenance at numerous cycle Events and Sportives across the UK

Local rider sponsorship
As part of his mission to promote cycling and encourage a healthy lifestyle Cycle Tech UK sponsors two local amateur riders, mountain biker and cyclocross rider Steve Merrett of Aylesbury and road racer and time trialist Will Houghton of Great Missenden. 

Will and Martin with Cinelli Saetta Sprint

Will has been sponsored by Cycle Tech UK for two years and rides for Oakley based Hillingdon Cycle Club under 23 Squad. Will rides a Cycle Tech UK provided carbon framed Cinelli Saetta Sprint and a time trial bike built by Cycle Tech UK to his specification. He was seventh in the national under 18 category last year in the Best British All Rounder time trial competition and is currently racing in category three road races. 

Steve riding Superior bike 29er

Steve has been sponsored by Cycle Tech UK since the beginning of March 2014 and races in vet classes in both mountain bike Southern region and cyclocross central region.

We are looking for passionate individuals to become our network partners operating their own local mobile repair business in territories that complement our established network throughout the UK

If you would like to receive a copy of our information brochure which provides further details, joining fee, including an overview of our business model then please contact the Managing Director Martin Wilkins


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